Patient Information

New Patients

Please allow approximately 1 hour for your Initial Consultation so that your physiotherapist can accurately assess and commence treatment for your condition. Subsequent sessions will be approximately 40 minutes in duration.

We understand that your time is important and we strive to be on time as much as practicably possible and therefore request that you please attend your Initial Consultation approximately 10 minutes prior to your scheduled appointment so that you can fill in the appropriate paperwork.

Please bring the following to your Initial Consultation:
  • Any relevant referrals, letters or doctors reports
  • Suitable and comfortable clothing so that your physio can easily assess and treat the injured area (we have shorts and gowns available to you in the clinic also)
  • Workers Compensation, CTP Insurance (Third Party) patients must also bring all your claim details including claim number to enable direct billing of the insurer.
  • Private Health Fund Membership Card so that you can claim your benefits on the spot using our HICAPS terminal.
  • Details of anyone you wish correspondence regarding your condition to be sent to.

FAQ’s

Do I need a referral to see a physiotherapist?
What should I wear?
How do I pay for my session?
Am I able to attend SportsLink if I have a referral to see another physiotherapist?
What can I expect at my first session?
What if I can’t make my appointment?
Are you able to provide me with a certificate of attendance?

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